Canvas Help
Canvas Help:
Canvas offers 24/7/365 live help to all Alamo Colleges students. Anytime you have a question about using Canvas and Canvas tools, click the Help link in the gray Global Navigation Menu.
Help is also available in the mobile app by clicking the three horizontal lines in the top left corner:
Help Options
Guides
Canvas offers many helpful guides sorted by user role (student) and specific tool or task. If you have a question that starts with "How do I . . . ?" then you will probably find the answer in the Canvas guides. Click the Help link in the Global Navigation Menu and then choose Search the Canvas Guides at the top. Under View Resources for Your Canvas Role, choose Student, and then choose Canvas Student Guide Links to an external site..
Chat
If you prefer to chat with a live Canvas employee, simply click the Chat with Canvas Support (Students) option in the Help menu.
Phone
You might prefer to speak with a live Canvas employee via phone. Choose the Canvas Support Hotline (Students) option in the Help menu. Add this number to your phone's Contacts for easy access.
Videos
Canvas also offers several brief, helpful videos on topics frequently needed by students. To access the videos, click the Help link in the Global Navigation Menu, and then choose Search the Canvas Guides at the top. Under View Resources for Your Canvas Role, choose Student, and then choose Student Videos Links to an external site..
The bottom line: You can always get live Canvas help, 24/7/365. Just click Help!