Technical Support

Student using laptopACES Help

Call Support Central at 210-485-0555, option 1.

Canvas Help

Call the Canvas Help Desk at 210-485-0555, option 2. If you prefer, click Help and choose Chat with Canvas Support. Both options are available 24/7/365 and are staffed by actual, live Canvas employees. This is your first point of contact if you need help using Canvas.

Other Technical Help

Call Alamo Colleges Support Central at 210-485-0555, option 4 or the NVC ITS Help Desk at 210-486-4777, option 3


View the information below in a pdf document Download Technical Support.pdf

Click on each of the three tabs:

BROWSERS:

  •  Canvas works with all browsers; however, it works best with the newest versions of current browsers: Firefox, Google Chrome, Edge, Respondus Lockdown Browser and Safari.
  •  Please be sure to enable JavaScript on your browser.

                                                                                                                                                                  Supported Browser icons