Locating Your Courses: My Courses List in ACES

Please note: the My Courses list, along with the legacy ACES portal, was decommissioned on May 31 and replaced with New ACES.

To locate your courses in New ACES, you can use the Faculty Self Service, Courses card to bring up your Class Summary, Detail Schedule, Class List, and a link to the Canvas dashboard in the Faculty Web Services.

aces faculty self service courses card

The Canvas card will provide users links to both the Canvas dashboard and All Courses list where you can locate your Canvas courses.

*If you are new to Canvas, please complete the following NVC training: Canvas: Basic Training NVC Faculty

Canvas Support

For help with Canvas, please click Help in the left, gray menu of any Canvas course Canvas Help Button

The Canvas Support Hotline (Help Desk) is available 24/7, 365 days a year. It is staffed by Canvas employees located in Salt Lake City, Utah. Canvas Help is available via Phone, Chat, Guides, and Videos.

Canvas Support: Instructor Guides | Student Guides

Canvas Faculty Support: 833-507-7244

Canvas Student Support: 210-485-0555, Option 2

The Canvas Help Desk can help with:

Using Canvas tools
Course Settings
Importing Course Content
Troubleshooting Technical Problems

The Canvas Help Desk cannot help with:

Student Enrollments
ACES Login Issues and Passwords
BioSig-ID Passwords
Publisher Content and Linked Pages (Pearson, McGraw-Hill, etc.)

Contact

Mallory Plummer

Director of Teaching with Technology

Email: mplummer4@alamo.edu

Phone: 210-486-4850