Locating Your Courses: My Courses List in ACES

Please note: the My Courses list, along with the legacy ACES portal, was decommissioned on May 31 and replaced with New ACES Links to an external site..

To locate your courses in New ACES, you can use the Faculty Self Service, Courses card to bring up your Class Summary, Detail Schedule, Class List, and a link to the Canvas dashboard in the Faculty Web Services.

The Canvas card will provide users links to both the Canvas dashboard and All Courses list where you can locate your Canvas courses.

*If you are new to Canvas, please complete the following NVC training: Canvas: Basic Training NVC Faculty 

Canvas Support

For help with Canvas, please click Help in the left, gray menu of any Canvas course

The Canvas Support Hotline (Help Desk) is available 24/7, 365 days a year. It is staffed by Canvas employees located in Salt Lake City, Utah. Canvas Help is available via Phone, Chat, Guides, and Videos.

Canvas Support: Instructor Guides Links to an external site. | Student Guides Links to an external site.

Canvas Faculty Support:  833-507-7244

Canvas Student Support: 210-485-0555, Option 2

The Canvas Help Desk can help with:

• Using Canvas tools
• Course Settings
• Importing Course Content
• Troubleshooting Technical Problems

The Canvas Help Desk cannot help with:

• Student Enrollments
• ACES Login Issues and Passwords
• BioSig-ID Passwords
• Publisher Content and Linked Pages (Pearson, McGraw-Hill, etc.)

Contact

Mallory Plummer

Director of Teaching with Technology

Email: mplummer4@alamo.edu

Phone: 210-486-4850