Grade Change Process

A student has a maximum of one (1) year from the end of the semester or term in which the final grade was issued to request a review of the grade or petition for a change of grade. This does not mean students have extended time to submit work, and is not the to be used as a solution to an incomplete. The responsibility for determining all grades and for judging the quality of academic performance in a course rests with the instructor assigned to the course. A student who believes that the grade received is incorrect should schedule a conference with the instructor and provide supporting documentation to resolve the issue. Grade changes require the approval of the instructor and the respective department chair. When the instructor cannot be located in a timely manner by the student and the department chair, the student’s grade appeal can be initiated with the department chair.

Change of Grade.pdf

Note 1: This is not the process used to change an Incomplete ("I") to a letter grade. Please see more information on Incomplete Grades here.
Note 2: The 1 year window is the time allowed for a student to submit a grade change request, not to submit missing work or to redo previously submitted work for a higher grade.

Academic Grievances

If students are not satisfied with an instructor’s decision, they may initiate an Academic Grievance within five (5) days of the instructor’s decision. See Academic Grievance Procedure in District, State and Federal Regulations.

An Academic grievance is defined to include unjust treatment by a college official (faculty) including misconduct or a condition the student believes to be unfair, inequitable, discriminatory, or a hindrance to the student’s education progress. Students may file grievances using the Academic Grievance form. The form should be completed and submitted to the faulty member and/or Academic Chair within 10 days of incident.

Please see Academic Standards in the NVC Catalog for more information.

Academic Grievance Form.pdf

For more information, please contact Robin Lund, Dean for Student Success, Academic Advising and Enrollment Services (DWWC-202) at (210) 486-4134 or rlund4@alamo.edu.