Student Employee Resources (STUDENT)

DEPARTMENT CONTACT:

Primary Contact:
- When possible contact your immediate supervisor or a Full-time staff or Faculty member in your area.
- ACES Email: name@alamo.edu
- Phone: 210-000-0000
Secondary Contact:
- When possible contact your immediate supervisor or a Full-time staff or Faculty member in your area.
- ACES Email: name@alamo.edu
- Phone: 210-000-0000

CANVAS TECHNICAL SUPPORT:

Alamo Community Colleges Help Desk at (210) 485-0555, option 2 for help with Canvas
Canvas Questions and Answers Link

In the Canvas Navigation Menu you will see buttons for three helpful Resources. Feel free to explore all links available to you in the menus.

Student Quick Guide: This is a guide to help you get familiar with the Canvas environment, features and tools. The Quick Guide has short videos and help on topics like Navigating Canvas and Setting your Notification Preferences. Check out what all you can do in Settings

Example of topics:

Canvas Features
- Navigating Canvas
  - Dashboard
  - Calendar
- Communicating in Canvas
  - Inbox Conversations
  - Set Notification Preferences
  - Receive a text when assignments are graded
  - Have messages forwarded from Canvas to an outside email address
Technical Information
Additional Student Resources
College Contacts and Resources

Technical Support: This resource will help you get your computer running smoothly with Canvas. You can also find help if your system is not running smoothly.

Example of Topics:

Technical Support
Supported Browsers
Mobile Devices
Security & Permissions

ACADEMIC SUPPORT SERVICES:

On-Campus Tutoring Services:

Centers for Academic Reading and English Support (CARES)
- Juniper Hall JH-216 (English)
- Juniper Hall JH-110 (Reading & Writing)
- RedBud Learning Center RLC-205 (INRW)
Math Tutoring Labs
- Juniper Hall JH-308 (Math Advocacy Lab)
- Juniper Hall JH-316 (Math Lab)
- Document: Orientation Math Tutoring 2020
Online Tutoring
Learning Assistance Services: Science, Engineering, & Workforce
- Multiple Locations
Speech Tutoring Lab
- Live Oak Hall LOH-116
Writing Across the Curriculum (WAC) Lab
- RedBud Learning Center RLC-205
- Document: Orientation WAC Lab Tutoring 2020

On-Campus Computer Labs:

Open Computer Lab
- Juniper Hall, JH-106)
- Phone: 210-4864701
- Monday - Thursday 7:30AM - 8:00PM
- Friday 8:00AM - 4:00PM
- Saturday - Sunday Closed

Library and Computer Lab:

The NVC Library. has computers, study rooms, textbooks, DVDs, books, and online resources available for students.

STUDENT ADVOCACY & RESOURCE CENTER:

Student Advocacy and Resource Center:

Student Advocacy and Resources
- Website:
  - Main: https://www.alamo.edu/nvc/experience-nvc/current-students/student-advocacy/home/
- Contact Phone:
  - (210) 486-HELP (4357)
- Contact Email:
  - nvc-advocacyctr@alamo.edu
- Contact Hours:
  - Mon-Fri 8:00 am - 5:00 pm
- Services:
  - The Store:
    - A food pantry available to students, staff and faculty twice a month.
  - Grab-N-Go
    - Daily snack and drink offered to students
  - Health and Wellness Station
    - Condoms, face masks, feminine products are available at no cost, as needed.
  - Boutique Morado:
    - A Clothes Closet available to students, staff and faculty twice a month.

INSTITUTIONAL ACCESSIBILITY POLICIES:

Disability Access Statement – In accordance with the Americans with Disabilities Act (ADA) and Section 504 of the Rehabilitation Act, it is the responsibility of the student/employee to self-identify with the campus Disability Services office. Only those students with appropriate documentation will receive a letter of accommodation from the Disability Services office. Instructors are required to follow only those accommodation and/or services outlined in the letter of accommodation. For further information, please contact the Disability Services office at (210) 486-4466 or visit the office located in the Cypress Campus Center, Rm. 204. If you have specific needs, please discuss them privately with your supervisor.